frequently asked questionsTop 10 Frequently Asked Questions

  1. I forgot my username and/or password. Can you send it to me?
  2. How do I change information on my submitted application?
  3. I submitted my application...Why haven't I received confirmation from my school?
  4. How can I view or edit my submitted essay?
  5. How can I delete an essay or old application?
  6. Why can't I find my application?
  7. What should I do if my high school or university is not listed in the School Search list?
  8. What are the browser recommendations for ApplyTexas?
  9. How do I copy my application and submit it to other schools?
  10. How can I get a paper copy of a blank application?

I forgot my username and/or password. Can you send it to me?

For security purposes, we cannot send both your username and password through email. You can use the password reset page to look up your username or reset your password. Be prepared—you will be asked to supply appropriate identifying information in order to receive the information you request.

Upon verification of your identity, a password reset link will be sent to the email address you provided in your ApplyTexas profile.

How do I change information on my submitted application?

Once your application has been submitted, contact the institution(s) to which you applied to give them any corrected or missing information. (The ApplyTexas Help Desk will not be able to assist you with this type of request.) Be sure to include your full name and application ID number on all information and on all pages of all documents that you send to the university.

I submitted my application...Why haven't I received confirmation from my school?

After you have submitted your application, application processing questions should be directed to an admissions counselor at the university to which you have applied. You can look up individual university contact information using the University Information page .

It can sometimes take the receiving institution up to two business days to actually receive the application after it has been submitted. It can also take several additional days before the university is able to process your application and send a confirmation. We recommend waiting at least one full week after submission to contact the university.

How can I view or edit my submitted essay?

You will not be able to view or edit your submitted essays, so please keep a record of which essays you have submitted and to whom. You will only be able to view a list of how many and which types of essays (e.g., Essay A; 2 custom essays) you have submitted.

How can I delete an essay or old application?

You cannot delete an essay or application. If you need to make changes to your submitted essay or application, please follow the above instructions for contacting the university to which you applied in order to make those changes.

Applications are automatically deleted from the ApplyTexas system using the following schedule:
Submitted applications are subject to deletion after the application semester has begun. For example, if you submitted an application for Spring 2009 and it is currently Jan-May of 2009 (the Spring 2009 semester), your application will be deleted from our system. As long as the application remains in our system, it can be copied and submitted to a different university.

Applications which are saved but not submitted are subject to deletion after 90 days.

Why can't I find my application online?

It is possible that your application has been deleted. Please refer to our application deletion schedule above.

If you need help locating your application, please email the ApplyTexas Help Desk at applytexas@austin.utexas.edu with your full name, date of birth, high school name, high school city, and application destination.

What should I do if my high school or university is not listed in the School Search list?

Please send an email to the ApplyTexas Help Desk at applytexas@austin.utexas.edu containing the full name and address of the school or university. We will add it to our system and send you confirmation to let you know that we have added your code to our database.

Our system updates overnight, so please allow one day from the time that we add your school for the information to be available in the School Search list.

What are the browser recommendations for ApplyTexas?

Please refer to our Browser Recommendations page for information about the latest ApplyTexas browser guidelines.

How do I copy my application and submit it to other schools?

You can only copy a submitted admissions application. Learn more about how you can copy and submit additional applications.

How can I get a paper copy of a blank application?

You can obtain a printable PDF version of a single blank US Freshman, US Transfer, Transient or Readmit/Former Student ApplyTexas Application from our Texas Higher Education Coordinating Board documents page.

You will need Adobe Acrobat Reader to download a single application. If you do not have this software, you may download Adobe Acrobat Reader at no charge.